Great location, friendly staff, clean rooms, good breakfast.

Nothing to mention.

The location just a short walk from the central station was ideal for us as bike riders. The staff were friendly and provided helpful recommendations during our stay. Antonella, the receptionist, was particularly fantastic, going above and beyond to ensure a smooth check-in process. She even turned on the air conditioning in our room beforehand to make it more comfortable.

Felt completely secure and had no complaints whatsoever.

The hotel is conveniently close to the train station, making it easy to access. It is located right across the street from the station, allowing for a quick and convenient arrival and departure. The hotel is situated in the city center, making it easy to explore all the main attractions on foot. The rooms are clean and spacious, providing a comfortable stay for guests. The staff is friendly and helpful, providing excellent service throughout the stay. The breakfast options are satisfactory, with warm bread and great coffee available.

One aspect that could be improved is the limited choice of foods for breakfast.

I had a great stay at Hotel Hermes for 3 nights. The location was perfect, just a short walk from the train station and the center of historic Florence. The staff was really nice and went above and beyond to accommodate me, even allowing me to pay the city tax by card when I didn't have cash. The room was simple but comfortable, and the shared bathroom was clean. The hotel is surrounded by restaurants and cafes, so I could easily find a good meal nearby.

Can't recommend highly enough this hotel.

We had a great stay at Hotel Hermes in Florence. The location was fantastic, just a short walk from the train station. The room was spacious and the air conditioning kept us comfortable. We appreciated the helpful staff and the option to leave our luggage after check-out. I would highly recommend this hotel for its convenient location and pleasant stay.

Convenient location, friendly staff, value for money, in-room facilities, good breakfast

Could not be improved in any way.

Stayed at Hotel Hermes for one night as a tourist. The receptionist was excellent, helping with transportation and giving recommendations. The room had a small but private shower and toilet. The internet was fast and the overall experience was great. Recommend!

Would recommend this hotel.

The hotel was perfectly located just opposite the main train station, making it convenient for transportation. We were able to easily reach all the city attractions since it was in the city center. The cleanliness and hotel facilities were outstanding, and the staff was extremely helpful.

Nothing, it was perfect.

Great location, near train station. Friendly and helpful receptionist. Quick check-in process. Convenient access to public transportation. Clean hotel. Reasonable prices. Sink and bidet in room. Good breakfast options

Nothing, all excellent.

I was there for three nights and found the location perfect, just 100 meters from the train station. The staff were friendly and always available at the 24/7 reception. The hotel had good Wi-Fi, which was convenient for me. They also provided a left luggage service, which was very useful. The rooms were comfortable and the shared bathroom option was clean. I had a pleasant and convenient experience at Hotel Hermes in Florence.

I do recommend this hotel.

our honeymoon stay at hermes was even better than our last visit to florence. the staff was incredibly helpful, allowing us to store our luggage after checkout. the room was spacious and had a lovely airy feel, and the location was perfect for exploring the city.

Extremely helpful staff member Patricia went above and beyond to assist us with getting tickets for local attractions at cost price. Their location near the train station was convenient, and the room was comfortable with good air conditioning. The breakfast provided was basic but sufficient. I would recommend this hotel for a short stay. Overall I would recommend this hotel.

We were impressed by the helpful staff, convenient location by the train station, comfortable bed, spacious room, and fresh air from the window. Thank you for the city map and warm welcome from Gabe.

Nothing it is perfect.

The value for money at Hotel Hermes was great, especially considering the location. The room was good and clean, and the shared bathroom was satisfactory. The staff were friendly, helpful, and spoke excellent English. I was very happy with my stay.

The breakfast option could have been improved by offering a wider variety of choices.

Great location, just minutes from the train station and within walking distance to all the attractions. Very helpful and friendly staff who went above and beyond to ensure a comfortable stay. Clean shared bathrooms with minimal waiting time.

Noisy street, so if you're a light sleeper, make sure to bring earplugs. Inconsistent WiFi, had to sit near the lobby to get a connection.